Yelp
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Sales Manager – SMB Outbound Sales
Location
California + 6 moreAll locations: California, Colorado, Idaho, New Mexico, Oregon, Utah, Washington
Posted
25 days ago
Salary
$63K - $78K / year
Bachelor Degree1 yr expExperience acceptedEnglish
Job Description
• Lead, coach, and support a team of 10–15 Account Executives in a high-volume outbound cold calling environment.
• Drive daily outbound activity and ensure team members consistently meet or exceed KPIs.
• Provide hands-on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close rates.
• Foster a collaborative, inclusive, and high-performance team culture focused on accountability, growth, and continuous learning.
• Facilitate effective team meetings, sales trainings, and performance check-ins to drive engagement and results.
• Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets.
• Ensure accurate and transparent communication of Yelp’s products, pricing, and policies to prospective clients.
Job Requirements
- 1+ years of experience effectively developing and managing inside sales teams within a high-volume, outbound sales environment
- Are well-versed in selling digital products to SMBs and using Salesforce CRM
- Proven success leading teams in a cold calling environment with a focus on high activity and quota achievement
- Strong coaching and mentoring skills with a commitment to developing others and fostering career growth
- Data-driven mindset with the ability to analyze performance metrics and implement actionable improvements
- Excellent communication, organizational, and time management skills
- Comfortable working in a fast-paced, remote-first environment
- Have earned a Bachelor's degree OR 3+ years of customer-facing experience and hold a HS Diploma or GED
Benefits
- Full medical, vision, and dental
- 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter)
- 12 paid holidays, plus one floating holiday
- Up to 14 weeks of parental leave
- Monthly wellness subsidy
- Work from home reimbursement
- Flexible spending account
- 401(k) retirement savings plan
- Employee stock purchase plan
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