Yelp

Looking for a #FiveStarCareer? We know just the place!

Sales Manager – SMB Outbound Sales

SalesSalesFull TimeRemoteTeam 1,001-5,000Since 2004H1B SponsorCompany SiteLinkedIn

Location

California + 6 moreAll locations: California, Colorado, Idaho, New Mexico, Oregon, Utah, Washington

Posted

25 days ago

Salary

$63K - $78K / year

Bachelor Degree1 yr expExperience acceptedEnglish

Job Description

• Lead, coach, and support a team of 10–15 Account Executives in a high-volume outbound cold calling environment. • Drive daily outbound activity and ensure team members consistently meet or exceed KPIs. • Provide hands-on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close rates. • Foster a collaborative, inclusive, and high-performance team culture focused on accountability, growth, and continuous learning. • Facilitate effective team meetings, sales trainings, and performance check-ins to drive engagement and results. • Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets. • Ensure accurate and transparent communication of Yelp’s products, pricing, and policies to prospective clients.

Job Requirements

  • 1+ years of experience effectively developing and managing inside sales teams within a high-volume, outbound sales environment
  • Are well-versed in selling digital products to SMBs and using Salesforce CRM
  • Proven success leading teams in a cold calling environment with a focus on high activity and quota achievement
  • Strong coaching and mentoring skills with a commitment to developing others and fostering career growth
  • Data-driven mindset with the ability to analyze performance metrics and implement actionable improvements
  • Excellent communication, organizational, and time management skills
  • Comfortable working in a fast-paced, remote-first environment
  • Have earned a Bachelor's degree OR 3+ years of customer-facing experience and hold a HS Diploma or GED

Benefits

  • Full medical, vision, and dental
  • 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter)
  • 12 paid holidays, plus one floating holiday
  • Up to 14 weeks of parental leave
  • Monthly wellness subsidy
  • Work from home reimbursement
  • Flexible spending account
  • 401(k) retirement savings plan
  • Employee stock purchase plan

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