• Engage with clients to understand their financial objectives and guide them through the mortgage application process with attention to detail • Assess client financial profiles, including income, credit history, and debt obligations, to determine eligibility and recommend suitable loan options • Supervise, train and mentor a high-performing team of Mortgage Loan Officers to ensure they achieve individual and team sales targets • Provide ongoing coaching, mentoring, and performance feedback to team members • Monitor team performance metrics, set sales targets and goals aligned with company objectives • Foster a positive and collaborative team culture that encourages creativity, teamwork, and continuous improvement • Ensure compliance with all regulatory requirements and company policies • Build and maintain strong relationships with real estate agents, builders, and other referral sources • Represent Pinnacle Mortgage Corp. in the local community to enhance brand visibility and reputation