• Assist in organizing and tracking software implementation projects from initiation to completion • Serve as a point of contact for routine client communications, helping to gather requirements and relay updates • Support the creation and maintenance of project timelines, meeting schedules, and task assignments • Prepare and update project documentation such as implementation plans, status reports, and meeting notes • Monitor progress of assigned tasks using project management tools (e.g., Jira, Monday.com, Confluence, Certinia), ensuring deadlines are met • Coordinate with cross-functional teams (e.g., developers, QA, project team, etc.) to ensure project alignment and timely delivery • Help identify, log, and track project issues or risks, escalating when necessary • Ensure project activities follow standard implementation processes and best practices