CVS Health

Bringing our heart to every moment of your health.

Client Support Specialist

Customer SupportCustomer SupportFull TimeRemoteTeam 10,001+Since 1963H1B No SponsorCompany SiteLinkedIn

Location

Louisiana + 4 moreAll locations: Louisiana, Montana, New York, North Carolina, Mississippi

Posted

24 days ago

Salary

$18 - $42 / hour

Associate Degree2 yrs expExperience acceptedEnglish

Job Description

• Support our 1:1 renewal and new client onboarding season by performing various quality control checks within cross-functional teams and processes. • Review intake requests for accuracy, either approving or denying as appropriate. • Support the billing staff by performing upfront quality control checks. • Support discretionary credits and allowances processes. • Utilize various systems as needed, primarily DG, Accpac Import, and exports. • Support internal/external audits as assigned. • Perform various cross-training functionalities as necessary. • Perform other duties as needed.

Job Requirements

  • 1-2 years of experience in an analytical, data-driven, and/or mathematics-based role
  • Demonstrated proficiency in utilizing Microsoft Excel at an intermediate or advanced level
  • Ability to work Monday-Friday from 8am-5pm Eastern Standard Time
  • Previous experience utilizing Salesforce (Preferred)
  • Previous experience in quality control and/or auditing (Preferred)
  • Ability to learn quickly and operate independently
  • Strong organizational and time management skills
  • Ability to analyze and interpret data
  • Ability to thrive in a fast-paced, team-oriented environment
  • Associates of Applied Sciences in finance or mathematical-related field (Preferred)

Benefits

  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access
  • Many other benefits depending on eligibility

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