• Establishes Asurint as a strategic partner to our clients and key stakeholders, while delivering customer and industry intelligence to drive retention and revenue growth. • Develops a precise and thorough strategic account plan detailing specific and relevant information about all aspects of assigned accounts with the end goal of retaining and growing assigned client base. • Works directly, professionally, and collaboratively with clients, internal teams (e.g., Product, Implementation, Client Support), and other cross-functional teams as required to meet client needs. • Monitors and analyzes service levels on assigned account base to ensure on-time delivery, and proactively addresses areas of opportunity as they are identified. • Conducts consultative reviews, QBR’s and consistent client meetings, and provides summaries to Asurint leaders outlining tasks completed, established action items, and analysis of marketing/growth opportunities to drive product utilization and performance. • Demonstrates knowledge of Asurint’s products, services, processes, and procedures to effectively communicate Asurint’s advantage to our clients and create alignment between our clients and our internal teams. • Collaborates with Client Implementation to onboard and integrate new clients and monitor new client revenue realization. • Develops and maintains knowledge of how to read, interpret, analyze, and provide suggestions and/or ideas on how to improve and monitor client account settings, processes, procedures, pricing, packages, etc. • Possesses an in-depth understanding of the clients’ markets and their industries. • Identifies risks and presents developed solutions to internal and external stakeholders. • Monitors, evaluates, and reports on account health, and works proactively to ensure superior client satisfaction. • Travels to client locations to resolve issues and collaborate on new opportunities and solutions as needed. • Other duties as required.