• Designs, develops, and delivers Labcorp LearningPath Learning Path for workplace drug test specimen collections • Authors and maintains Standard Operating Procedures (SOPs) for drug-free workplace specimen collection • Creates and updates promotional text for drug-free workplace testing • Develops and delivers learning material for external customers and specimen collectors • Manages content within Labcorp.com, Labcorp Solutions, The Point and One World pages • Uses collection data to pinpoint improvement areas • Maintains alignment with Substance Abuse and Mental Health Services Administration (SAMHSA) guidelines • Supports internal and external audit requests by providing accurate compliance documentation