• Lead operational strategy for national provider engagement programs, including onboarding, education, performance management, and support • Define what provider success looks like nationally, including success metrics, KPIs, and performance standards • Translate value-based care strategy into scalable, repeatable operational processes • Establish and evolve core provider success workflows, playbooks, and engagement models • Approve changes to core provider success processes, tooling, and engagement approaches • Set national priorities, sequencing, and investment focus for provider success initiatives • Translate enterprise strategy into clear expectations and priorities for regional provider success leaders • Provide strategic frameworks, tools, and guidance for consistent account planning and execution • Ensure alignment between national standards and regional execution, balancing standardization with local market realities • Partner with regional leaders to identify systemic barriers impacting provider success and drive cross-functional solutions • Build, lead, and develop a high-performing national provider success operations team • Establish clear goals, accountability structures, and performance management tied to national outcomes • Support national growth through scalable operational and account management models • Contribute to enterprise planning for new market launches, program expansions, and provider network growth • Provide interim leadership support to field teams during periods of expansion or transition, as needed