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Client Success & Operations Coordinator

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 11-50Since 2022H1B No SponsorCompany SiteLinkedIn

Location

Louisiana

Posted

20 days ago

Salary

Not specified

English

Job Description

• Oversee client communications across active projects • Monitor workflow timelines and ensure timely follow-up and confirmations • Coordinate scheduling, documentation, and service updates • Address and resolve client concerns with professionalism • Maintain accurate records and support internal process efficiency

Job Requirements

  • Strong written and verbal communication skills
  • Organized, proactive, and comfortable managing multiple moving parts
  • Prior experience in customer support, account coordination, operations, or client services (helpful but not required)
  • Able to work independently in a remote setting using structured systems and resources
  • Detail-focused and comfortable with digital platforms and communication tools
  • Must reside in the US, UK, Australia, Mexico, Spain, or LATAM

Benefits

  • Fully remote work environment
  • Structured onboarding and training
  • Ongoing mentorship and operational support
  • Long-term growth potential within a collaborative team

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