Bloom Growth™

An ecosystem for business growth.

Client Success Manager

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 51-200Since 2013Company SiteLinkedIn

Location

California + 1 moreAll locations: California, New York

Posted

22 days ago

Salary

$50K - $75K / year

Bachelor Degree2.5 yrs expEnglish

Job Description

• Engage proactively with clients to understand goals, challenges, and provide scalable solutions • Conduct regular account reviews to assess progress and identify opportunities for improvement • Independently design and optimize multi-client campaigns, automations, and office-hours • Mitigate risks and ensure successful outcomes through strategic communications and training • Increase software adoption and value realization by monitoring usage and recommending best practices • Identify and execute consultative upsell opportunities aligned with client needs • Generate client referrals by creating raving fans within our ideal customer profile (ICP) • Share insights, metrics, and client feedback with internal stakeholders

Job Requirements

  • 2–3 years of relevant experience in a client success or account management role
  • Proven ability to independently own and execute client initiatives end-to-end
  • Experience managing multiple client accounts simultaneously
  • Strong proficiency with CRM systems, preferably HubSpot
  • Excellent written and verbal communication skills
  • Ability to thrive in a fully remote environment
  • Basic mathematical and reasoning abilities
  • Preferred: Experience in a software-as-a-service (SaaS) environment
  • Bilingual in Spanish

Benefits

  • 100% remote work environment
  • Medical, dental, vision, and life insurance
  • 401(k) with employer match (immediate eligibility)
  • Unlimited PTO
  • Paid parental leave
  • Professional development opportunities
  • Company-paid holidays

Related Job Pages

More Customer Success Manager Jobs

Customer Success Manager – B-Corp, Tech for Good

Leanpath

Making food waste prevention and measurement everyday practice in the world's kitchens.

Customer Success Manager22 days ago
Full TimeRemoteTeam 51-200Since 2004H1B No Sponsor

Customer Success Manager enabling food waste reduction strategies for clients

Chef
Oregon
$75K / year

Director of Client Success

Phil, Inc.

Medication Access, Simplified. We are on a mission to help people get their medications quickly, easily and affordably.

Customer Success Manager22 days ago
Full TimeRemoteTeam 51-200H1B No Sponsor

Client Success Director managing pharmaceutical manufacturer products for health-tech startup

United States
$170K - $190K / year

Customer Success Manager

Applause

With Applause, your employees will act like owners and help you win more lifelong customers.

Customer Success Manager22 days ago
Full TimeRemoteTeam 11-50H1B Sponsor

Customer Success Manager fostering strong client relationships for software revenue retention

United States

Customer Success Manager, Mid-Market

MagicSchool AI

Building the future of teaching and learning with AI. The fastest growing technology platform for schools ever.

Customer Success Manager22 days ago
Full TimeRemoteTeam 11-50Since 2023H1B No Sponsor

Customer Success Manager improving product adoption among mid-level schools and districts

United States
$80K - $88K / year