• Participate in client workshops to map current‑state laboratory workflows, identify pain points and capture user stories. • Analyze process, instrument and data flow information to support design of future‑state automated workflows. • Assist with configuration and testing of robotics workcells, Thermo Fisher™ Connect orchestration and LIMS/ELN integrations. • Develop draft deliverables—including process maps, requirements traceability matrices and slide‑deck storyboards—for senior consultants. • Support data‑migration, master‑data setup and computer‑system validation activities in GxP‑regulated environments. • Conduct user‑acceptance testing, document defects and collaborate with developers on resolution and retest. • Prepare training materials, run‑books and quick‑reference guides; provide hyper‑care support during go‑live. • Contribute to continuous improvement of ADLC accelerators, templates and knowledge repositories.