• Define and lead the enterprise localisation operating model for certificate and learning products • Establish governance frameworks to ensure linguistic accuracy, terminology consistency, and quality across languages and annual update cycles • Own the end-to-end localisation lifecycle, with accountability for strategy, delivery, budget, timelines, and risk • Develop and lead a small specialist team, initially lean in size with planned growth over time • Select and manage language service providers and reviewers, setting clear performance expectations and measurable quality outcomes • Own the localisation technology ecosystem, including TMS and QA tooling, ensuring scalable and integrated workflows • Partner with Product Management, Education, Technology, Marketing, and regional stakeholders to align localisation with product roadmaps and release schedules • Monitor and optimise KPIs across cost, quality, turnaround time, and customer impact to drive continuous improvement