Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
Director Product - Remote
Location
Minnesota
Posted
21 days ago
Salary
$134.6K - $230.8K / year
Job Description
Job Requirements
- Monitors industry technology roadmaps and recommends innovation in digital/channels to advance portfolio competitiveness
- Ensures industry standard architecture and design patterns are followed
- Able to evangelize and foster reuse across products
- Partners appropriately across the portfolio to minimize overlapping work
- Works with delivery leadership teams to align Engineering / Architecture expectations of Product team within
- Balance business priorities with technology enablers to advance platform and minimize tech debt
- Provides guidance on transition and future state architecture, reducing/managing technical debt, & developing system designs
- Understands engineering workstreams, challenges, and processes and how to relate them to product and business problems
- Balances deep subject matter expertise with knowledge of business use cases and solid technical aptitude
- Agile Processes, Tools & Operational Excellence
- Advocates best practices, processes, and tools for agile product development
- Expertise in one or more Agile Product Development tools (i.e.Aha, Rally) used to track and report product development ideas, features, and metrics
- Manages capacity plan against demand
- Cross-Functional Collaboration, Influence & Leadership
- Demonstrates finesse in executive communication and negotiation; secures buy in on complex, cross org priorities using evidence based recommendations; resolves conflicts and drives to decision
- Partners with Sales & Marketing to shape GTM, forecast, and sales enablement; serves as senior product SME in complex client pursuits and escalations
- Leads change management at scale; anticipates enterprise impacts, sequences change, and drives adoption across functions
- Operates effectively amid ambiguity, framing approaches, guiding others through uncertainty, and establishing clarity of decisions and next steps
- Diffuses conflict by driving consensus based in the greater good of the product
- Anticipates leadership / stakeholder needs; proactively address gaps
- Effectively influences multiple portfolios, contributes to product level decisions
- Communicates effectively to build relationships with all senior stakeholders (up to / including VP) across product teams and Market Segments
- Customer Understanding & Outcome Improvement
- Structures and implements governance to ensure persistent connection to the customer problem and measurable resolution of outcomes; validates decisions with customers as strategic partners
- Identifies approaches / initiatives that result in customer metric improvement and drives adoption across portfolios
- Owns user and customer metrics across multiple products (SUS and NPS)
- You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
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