• Manage foundational processes that enable smooth operation of the business and commercial environments • Use PowerBI routinely to pull reports and manage/monitor billable jobs for US and select international markets • Create and send monthly activity reports to select sales reps in the US and international markets • Create sales orders using SAP and issue billing and invoicing for US genetics products • Work with the master data team to appropriately create and assign SKUs to new products, and correct/update existing SKUs • Create Market cost of sales charge outs monthly/cumulative reports and send to finance • Manage account/billing holds and work with the credit/collection team to resolve payment delinquencies • Rectify customer billing and pricing issues by issuing credit memos, communicating updates appropriately across functions, and maintaining all appropriate documentation • Manage monthly organizational chart updates as required for ISO certification • Perform ICERTIS entries to ensure all price memos for US beef customers are valid as per commercial direction, priorities, and requests • Manage partner sales and commission reporting and issue payment requests aligned with terms of contracts and price memos • Manage other tasks as requested by the Head of Business Operations