• Administer complex defined benefit pension plans in accordance with plan documents, IRS/DOL regulations, and client service agreements • Draft clear, defensible explanations for benefit determinations • Perform and review benefit calculations, including normal retirement, early retirement, vested terminations, death, disability, and lump-sum distributions • Analyze pension data for accuracy, completeness, and compliance; identify discrepancies and compliance risks and recommend corrective action • Ensure pension plan compliance with DOL, IRS and PBGC requirements. Accurately interpret and apply plan document provisions; verify benefit calculations, coordinate and deliver required notices • Prepare, review, and reconcile pension reports, participant statements • Serve as a subject-matter resource for Pension analysts by reviewing work, providing guidance, and supporting quality assurance efforts • Respond to client and participant inquiries with clear, professional written and verbal communication • Collaborate with actuarial, legal, payroll, and client service teams to ensure timely and accurate plan administration • Participate in strategic projects, including new business development and acquisition integration. • Support plan implementation, system coding, and Plan termination projects. • Ensure adherence to internal controls, service standards, and established procedures • Proactively identify process improvements to enhance efficiency, accuracy, and client satisfaction