M3 Networks

Your IT Department

Senior Technical Account Manager

Technical Account ManagerSalesFull TimeRemoteTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

15 days ago

Salary

Not specified

3 yrs expEnglish

Job Description

• Own and grow a portfolio of MSP clients end-to-end — renewals, upgrades, standardization, seat management, QBRs, and account health. • This is not a coordinator role. • This is revenue protection, expansion, and client leadership. • You win when clients renew early, expand often, and trust you as their strategic partner.

Job Requirements

  • 3+ years inside an MSP as a TAM, vCIO, MSP Account Manager, or Service Delivery Manager
  • Strong ConnectWise Manage experience (required)
  • Strong Quoter experience (required)
  • Proven ownership of renewals and agreements
  • Experience recommending and closing upgrades
  • Confidence delivering QBRs to decision-makers
  • This is not for enterprise-only backgrounds, reactive operators, or anyone who’s never owned a renewal.

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