• Support customers in disconnected environments while serving as a subject matter expert for Dell Technologies data center infrastructure products and solutions. • Work with Federal customers and partners as they implement AI solutions in secure spaces. • Learn and maintain a deep technical acumen and understanding of the Dell Technologies portfolio to include storage, compute, networking, applications, cybersecurity, converged and hyper-converged systems, and edge-core-cloud synergies. • Develop internal relationships within Dell and earn trust amongst the account executives, program/project managers, executive leadership team members, infrastructure delivery teams, and security offices • Develop external relationships and earn trust with customers and partners through a demonstration of the highest caliber of professional, technical, and mission competence • Assist customer and sales team with design, definition, and implementation of complex system requirements