• Partner with customers early in the engagement cycle to understand operational challenges, business goals, and improvement opportunities across warehouse and distribution environments. • Conduct operational assessments to identify inefficiencies, risks, and optimization opportunities, translating findings into clear, actionable service recommendations. • Collaborate closely with Sales, Pre-Sales, and Professional Services teams to align customer needs with service offerings and implementation approaches. • Develop service proposals, quotes, and Statements of Work (SOWs), coordinating internal reviews, approvals, and handoffs to delivery teams. • Support sales cycles by participating in discovery sessions, solution alignment discussions, demo preparation, and customer presentations. • Deliver services-focused presentations and proposals that clearly articulate value, outcomes, and ROI to customer stakeholders. • Act as a trusted advisor throughout the pre-sales and early delivery phases, ensuring alignment between customer expectations and service execution. • Manage multiple opportunities simultaneously, maintaining strong follow-up, prioritization, and communication with both customers and internal teams. • Travel as needed to support customer engagements, assessments, and key sales activities.