• Lead end-to-end development of scoped ServiceNow applications, from design through deployment and testing. • Design and implement secure system architectures and data models to support scalable application delivery. • Develop and maintain automated test suites to ensure quality, reliability, and regression coverage. • Integrate ServiceNow with external systems using REST-based APIs and data transformation pipelines. • Build custom user interfaces where out-of-the-box capabilities fall short, ensuring performant and intuitive UX. • Analyze, debug, and optimize ServiceNow performance while enforcing platform security standards. • Collaborate with cross-functional teams to align technical delivery with product and reporting goals. • Attend regular internal practice community meetings. • Collaborate with your itD practice team on industry thought leadership. • Complete client case studies and learning material (blogs, media material).