Backblaze is the cloud storage innovator delivering a modern alternative to traditional cloud providers.

Senior Manager, Customer Growth

Growth MarketingGrowth MarketingFull TimeRemoteTeam 201-500Since 2007H1B SponsorCompany Site LinkedIn

Location

United States

Posted

14 days ago

Salary

$150K - $180K / year

8 yrs expEnglish

Job Description

• Hire, onboard, and manage a team of Customer Growth Specialists • Own team-level expansion pipeline targets and performance reporting • Coach reps on outbound strategy, discovery, qualification, and objection handling • Partner with CS Ops and Analytics to refine targeting, segmentation, and expansion signals • Ensure clean opportunity creation, routing, and handoffs to CS and Sales • Monitor activity, conversion rates, and pipeline quality to identify coaching opportunities • Provide regular performance feedback, 1:1 coaching, and career development support • Partner with CS and Sales leaders to align on expansion strategy and execution

Job Requirements

8+ years of experience in Sales, Customer Growth, or Revenue roles
3-5+ years of experience managing quota-carrying, outbound teams
Proven ability to coach and develop early-career and mid-career reps
Strong understanding of pipeline management, forecasting, and performance metrics
Experience working closely with Customer Success and Sales teams
Comfort operating in a data-driven, metrics-focused environment
Strong communication, organization, and leadership skills

Benefits

Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work, plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance