• Team Management: Directly lead and mentor the Regional Education Manager (REM) team, providing the coaching and oversight necessary for them to excel in their territories • Network Oversight: Manage the broader network of Educators, ensuring a cohesive and motivated external workforce • Talent Acquisition: Proactively identify and recruit new Educators to scale the team effectively based on regional business demands • Technical Standards: Standardize and conduct rigorous Technical Evaluations to ensure all educators are delivering brand-perfect service rituals and product knowledge • Training Meetings: Facilitate high-level training meetings that keep the field team at the forefront of technical innovation and competitive trends • Performance Benchmarks: Monitor field reporting and data entry, ensuring the REM team consistently meets and exceeds engagement benchmarks and KPIs • Independent Distributor Strategy: Oversee the education roadmap for Independent Distributors, tailoring support to meet the specific needs of high-influence KOL salons • Field Logistics: Ensure all educators have the necessary tools, products, and training assets to deliver seamless, premium educational experiences in the salon environment • Brand Advocacy: Act as the primary technical voice in the field as product knowledge expert, translating complex product science into actionable education that drives stylist loyalty and sales