• Own Distributor Relationships - Serve as the primary point of contact for a defined set of distributors - Build trusted, long-term relationships with owners, sales reps, and install teams - Spend time in the field with distributor teams to understand how they sell and install - Act as the quarterback for all distributor needs across sales, hardware, and support • Drive Revenue Through the Channel - Grow hardware, card, payments, and software revenue through distributors - Support distributors at regional and national trade shows, open houses, and events - Ensure distributors understand pricing, discount structures, and programs - Support deal strategy, quoting, and closing when needed • Enable Distributor Success - Train distributor sales teams on Cents and Laundroworks products, both remotely and in person - Roll out new products, programs, and incentives to the channel - Identify friction points and work cross-functionally to remove them - Help distributors scale from ad hoc selling to a repeatable motion • Be the Voice of the Distributor - Bring distributor feedback back to Product, Ops, and Leadership - Surface systemic issues early before they become escalations - Advocate for distributor needs while protecting Cents standards and economics • Operate Like an Owner - Track performance against clear KPIs (bookings, attach rates, activation, growth) - Maintain clean CRM data and distributor account plans. - Proactively manage risk, churn, and underperforming partners