Upwork

The world’s work marketplace.

Managing Director, Research Institute

DirectorDirectorFull TimeRemoteTeam 501-1,000Since 2015H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

18 days ago

Salary

$202K - $338K / year

Bachelor DegreeEnglish

Job Description

• Set the research vision and strategic agenda for the Upwork Research Institute, ensuring alignment with business objectives and emerging macroeconomic trends. • Serve as the primary spokesperson for the Institute across national media, op-eds, events, and social platforms—translating technical findings into compelling, accessible stories. • Lead a team of researchers to produce data-rich insights and media-ready narratives. • Develop flagship research reports, media campaigns, and editorial calendars that drive consistent, high-impact thought leadership. • Build and scale partnerships with external academics, think tanks, trade groups, and research institutions to amplify our credibility and reach. • Collaborate with internal stakeholders across sales, marketing, product, and analytics to embed research into Upwork’s growth and engagement strategies. • Use AI tools to accelerate insight development, summarize large data sets, and enhance storytelling formats.

Job Requirements

  • Proven track record leading teams responsible for large scale research programs. Bonus if related to economics, labor, or related fields.
  • Background in economics, math, statistics or other highly quantitative field.
  • Exceptional communicator with excellent written and verbal skills. Proven ability to translate complex economic concepts into compelling narratives for C-suite executives, media, policymakers, and general audiences.
  • Keen analytical and editorial eye—you have a strong DNA for designing compelling research/studies, synthesizing data-driven stories, and an innate understanding of what makes a good story.
  • Experience with statistical analysis, data access & manipulation tools, and data visualization toolkits/software.
  • Experience preparing reports and/or providing thorough analysis, findings and predictions for report inclusion.
  • Experience serving as spokesperson and comfortable representing research findings to media, policymakers, industry groups, and at conferences. Experience as a published author, regular columnist, or public intellectual a strong plus.
  • Experience in fast-paced, high-growth environments; strong executive presence; proven track record of influencing and securing buy-in from stakeholders, particularly across Sales, Marketing, and Product.
  • Experience working with media, trade groups, think tanks, regulatory and legislative bodies a plus.
  • Passion for the future of work.

Benefits

  • Comprehensive medical coverage for you and your family
  • Unlimited PTO
  • 401(k) plan with matching
  • 12 weeks of paid parental leave
  • Employee Stock Purchase Plan

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