• Promote the evolution of the Legion Implementation Methodology and implement approaches that support Agile standards for cloud delivery solutions • Manage multiple concurrent enterprise projects, leading all implementation project phases • Ensure a smooth implementation and adoption of the Legion platform, providing a seamless journey and business results that drive customer success • Configure Legion products according to the solution blueprint • Provide configuration reviews and configuration knowledge transfers to the customer • Assist customers with software testing along with roll-out activities such as data loads and system initialization • Deliver live customer training for areas such as training the trainer for administrators and store managers • Lead and facilitate discussions and workshops with the customer • Oversee configuration documents, tools, and methodologies including but not limited to solution blueprint, enterprise configuration worksheet, etc. • Define, manage, and deliver on customer expectations throughout the implementation process • Work with teams within Legion to ensure implementation timelines and support SLAs are met • Advocate customer needs within Legion to ensure the product continues to improve on behalf of your customer • Be familiar with compliance and labor laws and how they impact customers • Complete ongoing education to further develop the skills and knowledge necessary for continued success, including industry trends, technology, and the Legion product