• Lead, inspire, and develop a team of Professional Services Consultants focused on onboarding, implementation, and solution delivery for mid-market to enterprise clients. • Drive accountability, execution, and a high-performance culture with clear KPIs, project delivery standards, and coaching frameworks. • Mentor consultants at all levels, from onboarding new hires to developing seasoned experts. • Create clarity in chaos: Navigate shifting priorities, complex client needs, and fast-changing project scopes with poise and urgency. • Become a product expert to effectively navigate complex customer requirements and recommend the best solutions. • Oversee the successful delivery of Professional Services engagements, ensuring projects are delivered on time, within scope, and with exceptional quality. • Establish and promote best practices in enterprise engagements.