• Develop, implement, and maintain project methodologies, templates, and documentation standards aligned with healthcare best practices and internal policies. • Ensure project activities comply with relevant healthcare regulations and organizational governance requirements. • Coordinate cross-functional project teams to maintain alignment with timelines, milestones, and customer deliverables. • Manage and maintain detailed project schedules, forecasts, risk logs, and resource allocation plans. • Create, update, and maintain business process documentation and project-related materials. • Prepare executive-level reports, performance dashboards, and concise project summaries for senior leadership. • Support regional Customer Success leaders with resource planning, workload balancing, and capacity analysis. • Act as a primary liaison between project teams and senior leadership, ensuring consistent communication and alignment. • Assist in developing project budgets and support ongoing financial tracking, forecasting, and cost variance analysis. • Oversee administrative operations and coordination tasks for regional project and implementation teams.