Park National Bank

Where you mean more.

UX Design Manager

Product DesignerProduct DesignerFull TimeRemoteSeniorTeam 1,001-5,000Since 1908H1B No SponsorCompany SiteLinkedIn

Location

Ohio

Posted

19 days ago

Salary

Not specified

Seniority

Senior

Bachelor Degree6 yrs expEnglish

Job Description

• Lead the end-to-end design strategy for digital banking experiences • Design and optimize user flows, wireframes, prototypes, and visual interfaces for key journeys • Champion an omnichannel approach by aligning digital experiences with branch, contact center, and marketing interactions • Conduct and synthesize user research, usability testing, customer feedback, and behavioral analytics • Collaborate with Marketing, IT, and cross-functional stakeholders to translate business needs • Develop and maintain scalable design standards, UI patterns, and design systems • Collaborate with vendor partners in optimizing their platforms • Leverage insights from market trends, competitive audits and emerging UX/UI innovations • Partner with analytics and product teams to define metrics, track KPIs, and evaluate performance of digital journeys • Ensure digital experiences meet security, accessibility, and compliance standards • Maintain awareness of and adherence to Bank’s compliance requirements and risk management

Job Requirements

  • 4 Year Bachelor's degree in marketing, digital marketing, or related field
  • 6+ years of experience in UX Design
  • Nielsen Norman Group (NN/g) and Google UX Design Professional certificates

Benefits

  • Occasional travel to Cincinnati or Central Ohio possible, estimated 2-4 times per year
  • Must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal and written communication with stakeholders to discuss and convey information in order to exchange accurate information.

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