• Perform daily follow-ups on active insurance claims to ensure timely processing • Communicate with clients, insurance carriers, and vendors to obtain and provide required information • Ensure all claim documentation is complete, accurate, and properly organized • Review claims for updates, discrepancies, and missing items • Develop the ability to manage claims independently from start to resolution • Monitor claim timelines and follow up to prevent delays • Submit required documentation accurately and on time • Maintain organized records of all claim updates and communications • Perform other tasks related to the position