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Labcorp

In Pursuit of Answers

RCM Customer Service Support Representative, 10am-7pm EST

Customer SupportCustomer SupportFull TimeRemoteTeam 10,001+Since 1969H1B SponsorCompany SiteLinkedIn

Location

North Carolina

Posted

15 days ago

Salary

$17 - $21 / hour

High School1 yr expEnglish

Job Description

• Answer 80+ inbound calls per day from patients, doctor's office and/or private insurance carriers. • Initiate payment plans for patients for outstanding balances. • Routinely utilize multiple resources to resolve patient inquiries while on the phone. • Maintain performance goals. • Ability to become proficient with processes after completing a structured training program.

Job Requirements

  • High School Diploma or GED
  • 1 year of customer service work experience
  • 1 year Call center work experience (preferred)
  • 1 year medical billing, patient billing, customer service, insurance claims, or explanation of benefits (EOB) (preferred)

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • STD/LTD
  • 401(k)
  • Paid Time Off (PTO) or Flexible Time Off (FTO)
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Related Job Pages

Remote Customer Support Jobs in the USCustomer Support Jobs in North CarolinaRemote Full-time Jobs (US)More US Remote Jobs

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