• Responsible for developing strong relationships with customers • Connect with key business executives and stakeholders • Lead and plan billing operations for multiple medical billing departments primarily in the DME, Sleep, and Infusion space • Design, implement, and enforce policies and procedures • Streamline effective billing processes across multiple clients and markets • Ensure billing and cash flow stay consistent • Look for ways to improve and increase collections • Proactively identify leading collection risk indicators • Work with cross-functional internal teams, such as operations and sales teams