• Proactively provide personalized administrative support for multiple members of the Executive Leadership Team (‘ELT’) and/or Senior Leadership Team (‘SLT’) • Manage all calendar items, ensure invitations are sent to appropriate audiences, resolve conflicts, anticipate future items and potential conflicts, manage deadlines, ensure sufficient working time • Schedule meetings with appropriate audiences, manage responses, resolve conflicts as needed • Ensure that all arrangements for corporate sponsored events, industry events, and internal events are completed including travel, room reservations, registration, speaking engagements • Ensure that expenses are filed in a timely manner and in accordance with Accounting and Billing policies • Book and manage all travel requests including airfare, hotel, and ground transportation • Develop reports and presentations using the appropriate templates as needed • Process email, US Mail, packages, and correspondence based on agreed upon access with the leader • Act as a backup for an assigned EA by providing support for the leader(s) they support when EA is out of the office • Identify areas of improvement, work with manager to document, coordinate implementation of changes and measure success