• Manage and oversee a team of payroll specialists to deliver both in-house (native) and EoR payroll for Oyster's team members across multiple countries & timezones as assigned. • Managing, coaching, and monitoring the successful transition to, and adoption of, Oyster's automated payroll tooling and processes for delivering payroll at scale whilst maintaining Service Delivery targets and KPIs • Delivering a best-of-breed payroll experience, ensuring payroll queries are resolved in line with SLAs • Embrace and support Oyster’s automated payroll processes, collaborating with cross-functional teams (e.g., Payroll Transformation, Product) to continuously improve these processes • Managing and overseeing the execution of Oyster's Native payroll operations in Canada, EoR payrolls in the United States, Brazil and Mexico and PEO payrolls in the United States. • Performing the lead role in managing, communicating, and resolving payroll escalations pertaining to countries under your charge • Ensuring you and your team maintain professional knowledge of payroll legislative changes • Perform manager reviews on pre-payroll and post-payroll audits to ensure data integrity • Working closely with HR Advisory to manage enhancements to processes and legislative issues • Overseeing effective working relations and monitoring SLA adherence with local payroll vendors, accountants, and employment advisors • Leading optimization of payroll processes and engaging with cross-functional teams such as Product, Treasury, Accounting, and Finance Transformation • Building and developing your team through coaching, performance management, and career development planning • Leading due diligence, vendor selection, and implementation planning for new country launches • Presenting management reports on payroll metrics and operational performance to senior leadership • Assist team with equity, including RSUs & Stock Options • Provide backup support for payroll team members ("pods") during PTO or peak processing periods. • Mentor and develop payroll team members by fostering continuous learning and career growth. • Analyze payroll trends to identify discrepancies, inefficiencies, and areas for optimization