• Conduct regular audits of clinical documentation (e.g., intake assessments, treatment plans, progress notes, discharge summaries) • Ensure documentation meets internal clinical standards, payer requirements, and regulatory guidelines. • Monitor adherence to evidence-based practices and Honeydew clinical protocols. • Identify quality gaps, risks, and trends through audits and data review. • Collaborate with clinical leadership to develop and implement corrective action plans. • Support compliance with state, federal, and accreditation requirements (e.g., HIPAA, payer standards). • Assist with preparation for audits, accreditation reviews, and payer reviews as needed. • Partner with clinicians to support quality improvement through education • Contribute to clinician training materials and quality-related education initiatives. • Report directly to the Provider Operations Lead to track QA metrics and contribute to regular quality reports for leadership. • Collaborate cross-functionally with Clinical Operations, Compliance, and Product teams to improve workflows and systems. • Support the development and refinement of clinical policies, procedures, and best practices.