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Senior Project Manager – ServiceNow Implementation

ServiceNowServiceNowFull TimeRemoteTeam 1,001-5,000Since 2001H1B SponsorCompany Site LinkedIn

Location

California

Posted

40 days ago

Salary

$44 - $74 / hour

7 yrs expEnglishITSMPMPSDLCService Now

Job Description

• Lead the full lifecycle of the ServiceNow implementation program, from planning and design through deployment and stabilization • Collaborate with stakeholders across IT, operations, and business units to define requirements, scope, and success criteria • Manage vendor relationships, including ServiceNow partners and system integrators • Develop and maintain detailed project plans, timelines, and budgets • Ensure alignment with enterprise architecture, security, and compliance standards • Drive change management, training, and communication strategies to support adoption • Monitor program performance, manage risks, and resolve issues proactively • Provide regular updates to executive leadership and key stakeholders

Job Requirements

7+ years of experience in program or project management
At least 3 years experience leading ServiceNow implementations
PMP, ITIL, or ServiceNow certifications are strongly recommended
Experience implementing ServiceNow in a utility or energy sector environment
Familiarity with regulatory and operational requirements specific to utilities
Knowledge of integration with legacy systems and data migration strategies
Deep understanding of ServiceNow modules such as ITSM, ITOM, CMDB, and HRSD
Knowledgeable about project management standards and methodologies (waterfall and agile)
Knowledgeable about financial forecasting and analysis
Knowledgeable about SDLC methodologies

Benefits

Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through UHC Nationwide
Vision provided by UHC
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program provided by Goomi Group
Employee Assistance Program
Wellness Days
401k Plan
Basic and Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law