Senior Relationship Manager

Account ManagerSalesFull TimeRemoteTeam 1,001-5,000H1B SponsorCompany SiteLinkedIn

Location

Alabama + 4 moreAll locations: Alabama, Illinois, Kansas, Ohio, Wisconsin

Posted

15 days ago

Salary

$85K - $97K / year

Bachelor Degree3 yrs expSpanishEnglish

Job Description

• Manage large Enterprise accounts from onboarding through the full customer lifecycle • Provide temporary coverage for LATAM Enterprise accounts in 2026, conducting customer engagement in Spanish as required • Transition to assigned United States Enterprise accounts in 2027, maintaining continuity of customer experience and revenue retention • Lead Quarterly Business Reviews in Spanish and English to align on business objectives, enablement plans, and measurable value realization • Develop a deep understanding of customers’ business priorities and align Alteryx solutions to support their goals • Articulate business value and ROI to executive stakeholders, including C suite leadership • Build and expand executive level relationships across customer organizations to strengthen long term strategic partnerships • Own and drive renewal opportunities, including value justification discussions, navigating procurement processes, and negotiating high value contracts to ensure timely renewals • Accurately forecast projected revenue attainment to sales leadership on a weekly basis • Serve as a trusted advisor by benchmarking customer progress against business goals and recommending optimization strategies • Demonstrate strong product and use case knowledge across the Alteryx platform to provide strategic recommendations • Drive product adoption and increased usage through education, new feature introduction, use case development, and account reviews • Collaborate effectively with Channel and Alliance Partners, Customer Success, Enterprise Sales, Fulfillment, and Support to ensure seamless customer experience, operational alignment, and coordinated account growth strategies • Partner closely with Enterprise Sales to develop and execute account strategies focused on retention, expansion, and long term growth • Leverage trusted advisor relationships to identify upsell and cross sell opportunities within each account • Contribute thought leadership and best practices to the broader Customer Success and Renewals organization

Job Requirements

  • Bilingual fluency in Spanish and English, both written and verbal required
  • Minimum of 3 years of experience in Inside or Field Sales, Account Management, or Customer Success
  • 2 or more years of SaaS industry experience
  • Proven expertise in SaaS retention strategy and value driven sales methodology
  • Strong understanding of business case development and ROI articulation
  • Bachelor’s degree or equivalent experience preferred
  • Demonstrated strategic thinking and problem solving skills with the ability to independently drive resolution
  • Ability to manage multiple priorities in a fast paced and evolving environment
  • Exceptional communication skills with experience engaging business users, technical stakeholders, management, and executive leadership
  • Strong negotiation skills with the ability to navigate objections and drive mutually beneficial outcomes
  • Experience working across Latin American markets strongly preferred

Benefits

  • A monthly Connectivity Plus stipend of $150 to support remote work-related expenses
  • An annual $200 home office reimbursement
  • Medical, dental, and vision coverage
  • 401(k) with company match
  • Paid parental leave, caregiver leave, and flexible time off
  • Mental health support and wellness reimbursement
  • Career development and education assistance

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