This role involves designing, building, deploying, and maintaining enterprise integration of Microsoft 365 Copilot services into BMO’s IT infrastructure. Ensures AI-powered systems function efficiently, securely, and seamlessly alongside existing technology. Applies in-depth experience with cloud and on-premises infrastructure to plan and coordinate the rollout of Copilot solutions. Develops and tests connectors for internal tools and data sources to extend Copilot capabilities. Vets new Copilot and agentic features/integrations in a controlled environment before enterprise rollout. Manages Copilot Studio access and coordinates proof-of-concept (PoC) activities for emerging Copilot technologies. Ensures endpoint readiness for user devices and networks to support Copilot features. Collaborates with enterprise architecture and risk teams on secure vetting of Azure Copilot and Security Copilot features. Researches and acts on Azure Advisor recommendations to improve cloud performance and enhance security posture. Develops and leverages AI-driven automation tools to streamline Azure operations. Monitors and manages the security posture of Copilot services. Identifies performance-impacting policies or configurations and suggests enhancements. Acts as the primary technical liaison between the Copilot integration team and other IT teams. Diagnoses complex issues across network, cloud, or application layers and implements corrective solutions. Manages and coordinates the release of Copilot-related changes into production. Creates release plans, test and validation strategies, and schedules/tracking tools for deployment. Evaluates the effectiveness of current systems and integration approaches. Provides specialized consulting, analytical, and technical support to stakeholders regarding Copilot and M365 integration. Exercises judgment to identify, diagnose, and solve problems within given rules. Works independently and regularly handles non-routine situations.