The SAP Order Management & Customer Service Consultant will support a DPAS compliance enhancement initiative, ensuring that SAP Sales and Distribution (SD) and customer service processes properly support priority-rated (DO/DX) orders in accordance with Defense Priorities and Allocations System regulations. Enhance order capture, prioritization, fulfillment visibility, and auditability of rated orders across the SAP landscape. Work closely with business stakeholders, compliance teams, and technical teams to design, implement, and validate system enhancements. Key Responsibilities DPAS Compliance Enablement (Order-to-Cash) Analyze and enhance SAP SD processes to ensure compliance with DPAS requirements. Enable proper capture and processing of DO/DX priority ratings. Ensure priority rating flows through downstream processes (ATP, delivery, billing). Configure and support enhancements in Sales order processing, Availability check (ATP), Backorder processing and allocation logic, Delivery prioritization. Ensure system logic supports prioritization of rated orders over non-rated orders. Analyze and enhance SAP SD processes to ensure compliance with DPAS requirements. Enable proper capture and processing of DO/DX priority ratings. Ensure priority rating flows through downstream processes (ATP, delivery, billing). Configure and support enhancements in Sales order processing, Availability check (ATP), Backorder processing and allocation logic, Delivery prioritization. Ensure system logic supports prioritization of rated orders over non-rated orders. Customer Service Process Alignment Support customer service teams in handling DPAS-related inquiries and escalations. Enhance visibility into priority order status and fulfillment tracking. Ensure customer communication processes align with DPAS compliance requirements. Support customer service teams in handling DPAS-related inquiries and escalations. Enhance visibility into priority order status and fulfillment tracking. Ensure customer communication processes align with DPAS compliance requirements. Controls, Traceability & Reporting Ensure full transaction traceability for audit purposes. Support documentation of controls and compliance procedures. Gather and document DPAS-related functional requirements. Prepare functional design specifications for enhancements. Support SIT and UAT cycles with end-to-end rated order scenarios. Validate compliance before production deployment. Ensure full transaction traceability for audit purposes. Support documentation of controls and compliance procedures. Gather and document DPAS-related functional requirements. Prepare functional design specifications for enhancements. Support SIT and UAT cycles with end-to-end rated order scenarios. Validate compliance before production deployment.