Service Center Job Summary This position is responsible for designing, implementing, and evaluating programs that enhance leadership capabilities within an organization. This role focuses on fostering leadership skills at all levels, supporting organizational growth, and driving strategic talent initiatives. The consultant works closely with executives, managers, and HR teams to identify leadership gaps and develop tailored solutions for individual and group development. This position also h andles moderately complex, routine problems by reviewing various factors and applying learned techniques. Exercises judgment within established procedures to determine appropriate actions . Works independently with minimal guidance, receiving general instructions for new assignments . This is a fully remote role that can sit anywhere in the United States, with 20–25% travel, primarily to Dallas, Texas. Essential Responsibilities Assess organizational needs related to leadership development and recommend appropriate strategies and solutions. Design, facilitate , and evaluate leadership training programs, workshops, and coaching sessions. Collaborate with HR and senior leadership to identify high-potential employees and create succession planning strategies. Collaborate with Talent Development colleagues to manage programs , ensuring seamless participant experiences. Provide one-on-one coaching and group facilitation to leaders at various levels. Measure program effectiveness using qualitative and quantitative methods; report outcomes to stakeholders. Stay current with leadership development trends, tools, and best practices, integrating new insights into programs. Support change management initiatives by equipping leaders with the skills necessary to lead through change. Applies professional knowledge and sound judgment to analyze moderately scoped issues, determine appropriate actions within established guidelines, refine processes, and contribute insights through reports and analyses for senior review. Works on problems of moderate scope and complexity, which are often varied and routine. Analyzes situations using a range of factors and exercises sound judgment within defined practices to recommend and implement appropriate solutions . Builds productive relationships with internal teams and external partners to address shared challenges and advance operational goals. Works independently and with cross-functional teams to support shared objectives , ensure effective execution, and implement process improvements that align with business goals and enhance efficiency. Takes ownership, upholds company values, and fosters continuous learning and growth. Demonstrates determination and ownership in achieving high-quality results, overcoming obstacles, adapting to change, and following through on commitments. Proactively seeks opportunities for growth by experimenting, learning from feedback, and continuously improving performance, while exercising sound judgment in both routine and complex decisions. Takes on additional responsibilities as needed to support team and organizational goals. Knowledge, Skills, and Abilities Strategic thinking and problem-solving skills . Ability to manage multiple projects and priorities in a fast-paced environment. Knowledge of leadership trends and best practices, ranging from emerging to senior leader . High emotional intelligence and cultural sensitivity. Excellent verbal and written communication skills, with the ability to convey information professionally and handle sensitive information with discretion. Strong facilitation and coaching skills, with proven ability to engage and inspire diverse audiences. Proficiency in digital learning platforms and virtual facilitation. Knowledge of organizational procedures with the ability to apply sound judgment in determining appropriate actions within established guidelines; skilled in data analysis, critical thinking, and timely decision-making to resolve routine to moderately complex problems. Strong verbal and written communication skills, with the ability to convey information professionally and handle sensitive information with discretion. Ability to manage multiple priorities independently, meet deadlines, and maintain a high level of accuracy and quality. Strong interpersonal skills with the ability to collaborate across functions, build effective working relationships, and contribute in a fast-paced, team-oriented environment. Ability to hold self and others accountable to honor commitments and demonstrate company values. Proficient in Microsoft Office and other relevant systems and software. Education, Experience, and Other Requirements Bachelor’s degree . Will consider an equivalent combination education, training and experience obtained to convey the requisite knowledge, skills and abilities to perform the role. 3+ years of experience . Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires. Must be eligible to work in the U.S. with no restrictions.