For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking. Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more. As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront. Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.
Billing Specialist II
Location
Ohio
Posted
14 days ago
Salary
$20 - $30 / hour
Job Description
Job Requirements
- High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field
- Proficient with Mitchell One or similar estimating systems
- Strong communication (written, verbal and phone) and customer service skills
- Proficient computer skills (MS Office, emails, typing, etc.)/software navigation capabilities to generate repair estimates and edit and process invoices
- Has a sense of urgency daily; is action oriented; acting with a minimum of planning.
- Existing knowledge of standard repair times (SRT) for common services.
- Experience in service writing is preferred
- Works well independently but also effective within team environment
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Maintains professional but friendly demeanor.
- Demonstrates strong interpersonal and customer service skills.
- Communicates clearly and effectively.
- Pays close attention to detail.
- Exhibit's ability to remain calm and polite when dealing with frustrated customers and/or technicians.
- USD 20.10 - 30.10 per hour
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