If you’re passionate about helping people restore their lives when the unexpected happens to their homes and providing the best customer experience, then our Mercury Insurance Property Claims team could be the place for you! Upon completion of the training program, ideal candidates will transition into a property claims Examiner adjusting position, collaborating with vendors, and/or virtually inspecting and estimating losses damaged by fire, water, weather, or other unexpected events. The Property Claims Examiner will apply knowledge of current Company policies, applicable regulatory standards, and procedures to investigate, evaluate and settle moderate Homeowner's property claims in a timely and efficient manner as to prevent unnecessary expense to the Company and policyholders, and provide exceptional service to our customers. Investigate and resolve Homeowners claims of moderate complexity in a prompt and efficient manner. Document with photographs, measurements, recorded interviews as needed, write a repair estimate to capture damages, and complete thorough file notes. Ability to use imagery and advanced video technology to collaborate with onsite vendors and insureds to identify damage and write damage estimates from a virtual setting. Compare facts gathered during the investigation against the policy to determine coverage of claim; extend or deny coverage as appropriate. Establish reserve amounts within prescribed settlement authority limit and negotiate settlement of claims. Responsible for effectively and timely communicating with insureds and/or their representatives to resolve issues and ensure customer satisfaction. Prioritizes own responsibilities and effectively manages claims workload to regularly monitor progress and expenses. At times may direct, monitor, and review files handled by independent adjusters to conclusion. Other functions may be assigned.