General Summary: Company Representative responsible for identifying, developing and maintaining sales opportunities and business relationships for an assigned group of customers within a designated territory. What You Will Do (Essential Job Functions): Customer Relationship Management Develop and maintain strong relationships with key decision-makers and influencers in each customer facility Execute customer visits according to the Territory Plan to strengthen partnerships and identify growth opportunities Provide and coordinate technical support on all essential products and services for customers Follow up on all sales leads in a timely and professional manner Sales & Revenue Management Manage sales performance and gross margin targets for all product lines and services as outlined in annual forecasts and territory plans Develop, implement, and maintain comprehensive Customer Account Plans and Territory Plans for assigned accounts Identify and pursue new customer development opportunities within and surrounding the assigned territory Define and execute strategies for target accounts to maximize market penetration Manage territory-specific blanket orders to optimize profitability where applicable Quoting & Pricing Gather necessary information to prepare accurate quotations for customer requests Negotiate premium margins during the quote preparation process to maximize order profitability Follow up on quotation opportunities and document all activity in the contact management system Strategic Planning & Performance Demonstrate knowledge of and effectively promote the company's unique value proposition (the "Exotic Advantage") Identify, document, and validate customer engagement opportunities (C.A.R.E.) as defined in the Territory Plan Submit corrective action plans for territories performing below 90% of sales targets Operational Support Coordinate with purchasing to identify sourcing solutions for customer requirements