We are seeking a dynamic and experienced Senior Manager, E-Commerce Operations to lead the day-to-day management and strategic development of our e-commerce channels, including Shopify, TikTok Shop, and future marketplace expansions. This role will play a critical part in driving operational excellence, optimizing systems, and ensuring seamless execution across platforms. Collaborate with cross-functional teams to develop Key Performance Indicators (KPIs), strategic initiatives, and project plans for e-commerce channels, including Shopify and TikTok Shop, and marketplace channels. Optimize e-commerce operations, including product listings, logistics, messaging flows, and content quality control. Support campaign planning (Mega Sale Days, Brand Days, etc.), affiliate outreach, internal and external content development. Support inventory management and fulfillment operations. Develop and maintain reporting and analytics dashboards. Own ongoing and ad hoc reporting and analytics. Serve as a subject matter expert and internal consultant on TikTok Shop by proactively staying ahead of TikTok Shop updates, beta programs, and new features to test. Lead operational management for future marketplace expansion, ensuring scalability and alignment with business goals.