This role involves translating stakeholder requirements to the vendor while collaborating closely with the PMO. Work closely with internal stakeholders (veterinary clinicians, practice managers, finance, IT teams) and external partners to gather, analyze, and prioritize Vetcor’s requirements for a standard PIMS. Act as the liaison to translate stakeholder requirements into clear and actionable information for the vendor. Lead standard configuration discussions, ensuring alignment with Vetcor’s operational standards and industry best practices. Assist in designing and implementing standard code sets, categories, groups, and their management processes within the PIMS framework. Identify functional and non-functional gaps based on stakeholder input and current system capabilities. Translate stakeholder requirements into clearly documented functional specifications and user stories. Collaborate with PIMS Implementation Manager to oversee testing, validation, and user training. Provide strong project governance by communicating progress, managing risks, and securing stakeholder buy-in. Recommend continuous improvement opportunities to evolve Vetcor’s PIMS standards post-implementation.