• lead efforts to optimize on-site accounting, delinquency, and collection duties for multiple communities • partner with the onsite property management team to effectively manage resident accounts and ledgers • actively pursue recovery of delinquent monies and provide list of delinquent accounts to attorneys for eviction action in accordance with state and local laws • help reduce current resident delinquency while helping residents to achieve sustainable outcomes • ensure proper handling and scheduling of evictions and abandoned units • research and maintain accurate resident accounts and balances and promptly make corrections where needed • responsible for FAS processing, sending former accounts to collection agency, processing all security deposit dispositions • understand, operate and manage the computer receivables systems in accordance with company policies and procedures • review rental applications and sign approvals or rejection of prospects • build and maintain a partnership with the onsite team to ensure the delivery of exceptional customer service