Twilio

Build the future of communications.

Conversion Rate Optimization Specialist

Conversion Rate OptimizerConversion Rate OptimizerFull TimeRemoteTeam 5,001-10,000H1B SponsorCompany SiteLinkedIn

Location

California + 5 moreAll locations: California, Connecticut, New Jersey, New York, Pennsylvania, Washington

Posted

40 days ago

Salary

$96.6K - $120.8K / year

Bachelor Degree5 yrs expEnglishAEMJava ScriptTableau

Job Description

• Execute a CRO roadmap built on data, insights, and hypotheses in close collaboration with the CRO Director. • Independently configure, implement and QA experiments using Adobe Target and personalization tools like VWO; including front-end-coding where needed. Collaborate with the web engineering team to scope and deliver more complex test variations, ensuring robust site tagging, and to resolve technical blockers. • Optimize pages and forms to improve full-funnel performance across digital touchpoints. • Use user research and data to inform test concepts and experiment variants. • Assess test feasibility and recommend execution approaches, balancing business priorities, resources and technical constraints. • Translate UX strategies and wireframes into test-ready variants. • Work with Marketing Analytics team to define and create audiences • Build, QA, and launch personalization experiments in coordination with cross functional teams/initiatives. • Define, monitor, and analyze success metrics for all experiments, ensuring proper data validation and instrumentation for robust experiment tracking. • Share test results and insights with Marketing and cross-functional partners. • Manage testing timelines and backlog. • Work with site authors to ensure winning variants are implemented and scaled across the site, documenting outcomes and lessons learned.

Job Requirements

  • 5+ years of experience executing A/B testing and personalization frameworks with a strong understanding of web funnel performance.
  • Comfort editing HTML, CSS, and JavaScript to implement
  • Strong analytical skills to interpret data, monitor site performance, and generate insights.
  • Experience with Adobe Experience Manager website instrumentation.
  • Familiarity with Adobe Target, Mutiny, VWO and data visualization tools (GA4, Looker, Tableau, etc.).
  • Proven collaboration with Marketing and Engineering teams.
  • Strong design sensibility, understanding of technical trade-offs, and awareness of B2B user behavior and customer psychology behind conversion decisions.
  • Effective communication skills across diverse teams and organizational levels.

Benefits

  • Competitive pay
  • Generous time off
  • Ample parental and wellness leave
  • Healthcare
  • Retirement savings program

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