Adobe

Changing the world through digital experiences.

Senior Delivery Operations Analyst

OperationsOperationsFull TimeRemoteTeam 10,001+Since 1982H1B SponsorCompany SiteLinkedIn

Location

California + 2 moreAll locations: California, Colorado, Illinois

Posted

42 days ago

Salary

$98.8K - $202.3K / year

Bachelor Degree10 yrs expEnglishSQLTableau

Job Description

• Model the end to end flow by maintain connection points (Bookings > Backlog > Revenue Burn > Revenue Forecast) with clear driver logic and traceability • Own monthly variance drivers, focusing on Backlog Burn Rates, Book-to-Bill, start-date shifts, utilization changes, and mix impacts, and update forward assumptions with detailed rationale • Translate demand into capacity by converting forecasted revenue/burn into role-based supply needs • Provide insights into Billable vs. Productive Utilization, identify bench pockets and bottlenecks, and recommend rebalancing, redeployments, skills alignment, subcontractor usage before hiring • Build controls for data quality checks, reconciliation to finance actuals, and a transparent change log of assumptions and driver updates • Produce a consistent, executive-ready output (metrics, drivers, narrative, risks, recommended actions)

Job Requirements

  • 10+ years in Strategic Finance, FP&A, Revenue Operations, or Professional Services Operations within Tech/SaaS/Consulting
  • Experience building and maintaining driver-based models from scratch
  • Strong services business proficiency: backlog, burn, utilization, realization, margin and the operational drivers that move them
  • Advanced Excel: builds scalable systems with structured design, dynamic drivers, robust controls, and advanced formulas
  • Forecasting techniques such as seasonality, ramp curves, regression, and sensitivity testing
  • SQL (preferred): ability to extract/validate inputs from CRM/PSA sources; comfortable with joins, aggregations, and data validation
  • BI familiarity (preferred): Tableau/Power BI concepts (metrics, semantic definitions, dashboards, refresh cycles)

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities
  • Short-term incentives in the form of sales commission plans
  • Annual Incentive Plan (AIP)

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