By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance
Customer Service Team Lead
Location
United States
Posted
44 days ago
Salary
Not specified
Job Description
Job Requirements
- Bachelor's degree from an accredited college or university preferred.
- Leadership experience in a high volume call center environment and four (4) years of claims processing or related business experience.
- Creative, solutions-oriented approach to customer service while maintaining professionalism.
- Excellent oral and written communication skills with an authentic, engaging and personable communication style, including presentation skills.
- PC literate, including Microsoft Office products.
- Strong problem-solving and escalation-resolution skills.
- Strong organizational and time management abilities in a high volume environment.
- Ability to maintain confidentiality and exercise sound judgment.
- Ability to work in a team environment.
- Ability to handle multiple conflicting priorities.
Benefits
- Flexible work arrangements
- Professional development opportunities
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