Director, Service Operations – Cloud Compute Services

OperationsOperationsFull TimeRemoteTeam 10,001+Since 1993H1B SponsorCompany SiteLinkedIn

Location

California + 3 moreAll locations: California, Ohio, Oregon, Virginia

Posted

32 days ago

Salary

$292K - $442.8K / year

Bachelor Degree15 yrs expExperience acceptedEnglishCloud

Job Description

• Develop, implement and lead a team responsible for bringing new datacenters and solutions online • Implement ongoing operations to provide high levels of availability • Craft SLAs and critical metrics for service availability • Build positive relationships at multiple levels within the company • Work with peer organizations to identify and solve issues associated with service management • Find ways to keep operating costs to a minimum while driving effective processes • Identify, supervise and handle issues • Craft metrics and dashboard to show the health of the Service

Job Requirements

  • BS or BA in technical field or equivalent experience
  • 15+ overall years handling service management and technology operations, including large-scale 24/7 cloud operations
  • At least 7 years in senior roles and team management
  • Proven Service Management experience and/or Data Center Operations
  • 8+ years of demonstrated ability and successful track record handling sophisticated deployments
  • Strong interpersonal and collaborative skills
  • Experience in personnel management, staffing, and scheduling for a global environment
  • Experienced in project management, vendor management and agreements

Benefits

  • Highly competitive salaries
  • Comprehensive benefits package
  • Equity opportunities

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