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Role Description

The Sales Coordinator will be responsible for driving Sales growth through providing internal sales support & improving sales efficiency through the management & analysis of the customer engagement tools.

Forming a strong relationship with the Regional Sales Team, the sales coordinator will develop and execute impactful analysis & solutions for transforming and supporting the field teams processes and commercial result.

• Provide support & co-ordination to the sales team to enhance sales performance ratios
• Take responsibility for the provision of demos / STR trucks
• Conduct research on potential clients, must wins & competitors providing insights to the sales team to help them develop effective sales strategies
• Support the sales team with T&C alignment, tenders, TCO/LILA & bespoke credit requests
• Manage the link between service and sales to support terminations and off hires
• Provide focus on the sales pipeline, monitoring that all opportunities are tracked & followed up in a timely manner
• Support the maintenance, organisation & analysis of relevant data within our CRM platforms
• Enhance customer experience with updates on delivery dates & scheduling
• Identify training certificate & skills gaps
• In conjunction with commercial team prepare, design & deploy any relevant sales campaigns (new & used) monitoring the progress & conducting periodic reviews
• To develop & deploy sales activity to meet the strategic objective of cross selling in regional sales
• Providing statistical monthly reports to support business growth & process efficiency in relation to calls, quotes, LOR, order intake, orders in hand, pipeline & key wins across new and used disciplines
• Liaise with the Marketing Dept to update sales presentation materials
• Work with the FDL manager, sales and service dept to make sure we have correct contact cycle for future FDL's
• Responsible for coordinating the onboarding of new sales team members

Qualifications

• Proven sales and sales process experience
• Truck specification & construction ability
• Knowledge of customer engagement systems
• Strong communication & presentation skills
• Business acumen with a market focus
• Customer orientation
• Creative problem solver with attention to detail
• Team player with strong influencing skills
• Accountability
• Strong planning and organisation skills
• Knowledgeable in current market regulation and trends