Company Description:

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Guiding Principles: Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Job Description

Position Summary

The National Sales Manager is a senior-level seller within Pacific Hospitality Group’s National Sales Office (NSO), responsible for driving and securing group revenue across the Meritage Collection portfolio, including Meritage Resort and Spa, Pasea Hotel & Spa, DENŪ Hotel & Spa, Hotel Viata, and Koʻa Kea Resort on Poipu Beach.

This position carries individual revenue goals for each property and is accountable for proactive solicitation, account development, and closing group business within assigned market segments. The role supports the NSO model by combining centralized portfolio strategy with focused in-market execution.

The ideal candidate brings experience selling luxury group business, managing complex multi-property opportunities, and cultivating long-term client relationships. This is a remote position requiring residence in the Midwest, with regular travel to assigned properties and client markets.

This is a remote position, with required residence in Texas, and regular travel to assigned properties and client markets.

What You Will Accomplish

Key Responsibilities

National Business Development & Revenue Growth

• Proactively solicit new group business across assigned PHG properties through national account prospecting, networking, and strategic outreach.
• Develop and execute national sales strategies to achieve or exceed group revenue targets across the portfolio.
• Identify opportunities to place business strategically across multiple destinations based on client needs, seasonality, and property strengths.
• Leverage market intelligence, client data, and industry trends to uncover new revenue opportunities.
• Upsell guestrooms, meeting space, food & beverage, and experiential offerings to maximize profitability.

Client Relationship Management

• Build and maintain long-term relationships with national accounts, third-party partners, and key decision-makers.
• Serve as a trusted advisor by delivering tailored, multi-property solutions aligned with client objectives.
• Conduct sales presentations, client meetings, site inspections, and familiarization trips across portfolio properties.
• Maintain consistent communication to drive repeat business and long-term partnerships.

Industry Engagement & Market Presence

• Represent Pacific Hospitality Group and assigned properties at national and regional trade shows, conferences, and industry events.
• Participate in sales blitzes, community initiatives, and professional organizations to expand PHG’s national presence.
• Travel as needed to support client engagement, property visits, and business development efforts.

Sales Execution & Collaboration

• Respond to RFPs, prepare proposals, negotiate contracts, and secure group bookings across the portfolio.
• Collaborate closely with on-property sales teams, Directors of Sales, Revenue Management, and Marketing to ensure alignment.
• Participate in pre-convention meetings and support smooth transition from sales to operations.
• Act as a liaison between national accounts and property teams to ensure a seamless client experience.

Operational Excellence & Reporting

• Maintain accurate and detailed client and prospect data within sales systems (e.g., Delphi, CVENT, CRM platforms).
• Prepare internal booking reports, forecasts, and sales activity updates.
• Attend business review meetings, sales strategy sessions, and ongoing training.
• Provide insights to support pricing strategy, demand patterns, and portfolio optimization.

Great If you have

Experience & Skills

• 5+ years of hotel or resort group sales experience required; national or multi-property sales experience strongly preferred.
• Proven success selling to assigned market segments such as Corporate, Association, Education, and SMERF.
• Strong negotiation, presentation, and closing skills.
• Ability to manage complex sales cycles across multiple destinations.
• Solid understanding of luxury hospitality service standards and group sales operations.
• Proficiency in Delphi, CVENT, CRM platforms, and Microsoft Office.

Education

• Bachelor’s degree in Hospitality, Business, or related field preferred.

Additional Requirements

• Must reside in Texas.
• Ability to travel regularly to assigned properties and client markets.
• Flexible schedule to accommodate client needs, industry events, and business demands.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.