Peak Credit Union

Directing People Operations team to ensure high-quality HR service delivery

This position leads the People Operations shared-services function, ensuring accurate, efficient, and compliant delivery of core People & Culture processes and employee support, including accountability for payroll, HRIS data integrity, and benefits administration. The role involves owning end-to-end execution of core processes, improving service delivery via the shared inbox, and embedding compliance into workflows.

Our Account Solutions Department is currently looking for two (2), full-time Account Resolution Specialists. This position performs all duties related to protecting and preserving credit union assets and relationships by establishing payment plans, collecting loan payments, recov...

This position processes, prepares, reviews and coordinates all facets of voluntary and involuntary consumer loans for repossession. Provide guidance and assistance in preparing units to be sold using appropriate sales channels. Provide technical support to team members and assist...

This position manages all aspects of voluntary and involuntary consumer loan repossessions, including preparing units for sale and providing technical support to team members regarding the repossession process. Key duties involve leading collateral assignment, ensuring accurate title transfers, overseeing repossession companies, and maintaining detailed system records.

This position involves managing high volumes of calls regarding delinquent and overdrawn accounts, establishing payment arrangements within policy guidelines, and contacting members about past due balances via phone, email, and mail. The specialist will also complete complex tasks related to collection and closure of delinquent accounts, including recommending accounts for repossession or charge-off.